The Shipping Policy details the many shipping options, as well as a few potential situations and the general steps that should be performed in each one during the shipping process. Please read through this to better grasp our protocols.
Express Shipping and Registered Shipping are the two shipping methods used by Proofficesupply. While Express Shipping simply needs two to three days, Registered Shipping needs around a week for a successful delivery. Both of these shipping options have different costs that will be added at the moment the order is placed. The registered shipment is typically not required to be chosen because it is the default transmission method.
At Proofficesupply, we promise to provide our customers with the greatest possible shopping experience at every stage. We pledge to make all necessary measures to ensure that your package is delivered safely and reaches you in good condition. Only during working days can deliveries and dispatches be made. Only the following working days will be used to pack and ship orders that are received on non-working days or holidays.
If you provide your address incorrectly, the package may be lost during delivery, in which case we will not accept a return or refund. Additionally, the parcel will be stored in the courier office for a few days before being returned to us if no one is present to pick it up at your home. As a result, the customer will have to pick up the delivery as soon as feasible.
When your package arrives, we expect seeing someone at your door. If it doesn't, the parcel will be detained at the courier's office for a few days before being returned to us. The government of your state or nation might impose additional import fees, and if you don't pay them, delivery problems may result. To avoid any delays when the goods arrive at your country's border, we advise you to review the import regulations in advance.
Delivery delays may occur due to unforeseen events such as riots, curfews, natural disasters, or other disruptions that impact supply. In most cases, we wait until such situations have stabilized before processing orders. If this is not possible, your transaction will be canceled, and you will receive a full refund. We appreciate your patience and understanding in the event of any delays.
Contact us for more details.
